Real Reasons Why Some Top BPO Mills Don’t Like BPO Auto-Accept Software

I Had a Wonderful Conversation with a CEO of a Major BPO Mill Last Week….

During my hour long conversation with the Owner/CEO of a Major BPO Mill last week, I learned some very important information and perspectives that I want to share with you.

As you may be aware BPO Auto-Accept software has been available and used heavily in the BPO & REO industry in last few years by thousands of BPO & REO professionals all over the United States. The areas hit hardest by people deciding to use the software are within the states of: California, Florida and Nevada, to name but a few. You can probably venture a guess that these areas offer the most volume of work, and the amount of people that are doing BPO & REO related work is staggering, thus competition for BPO work is fierce.

As a front-runner and pioneer in this software, I can say first-hand that there is lots of controversy, speculation, myths and rumors surrounding BPO Auto-Accept software. Many assume that every company will ‘blacklist’ you if you use it or that they will plain fire you. This is partially true for some companies, but the crazy reality is that like almost everything in life, there are always loop-holes These same companies that supposedly ‘blacklist’ and ‘fire’ EVERY agents and brokers who uses BPO Auto-Accept software in realtiry also choose to look the other way for many of their vendors that use the software too.

How is that possible you ask? Well, my perspective on this comes from first-hand experience of seeing this happen to some of our clients that use our Order Central and legacy AutoAccepter2 software. You can see proof in our ‘Statistics’ tab that is located within the software. Plus, I feel strongly that these companies have a certain criteria or guidelines surrounding how they apply their policies against people using the software, but keep in mind that exceptions to the rules always exist. I know of many agents and brokers in the business who work for these same controversial companies and they are being successful with our Order Central Auto-Accept software.

I suspect that if a BPO agent or broker is working for a company that has a history or policies of enforcing punishment for people that use BPO Auto-Accept software, that they will look the other way when a vendor has: a high vendor rating, a long track record of performance and high quality work, a history of not missing deadlines or asking that orders be reassigned and as such these companies look the other way. I’ve heard personal stories from clients of how company reps would call one of their agents or brokers that they suspect is using BPO Auto-Accept software and tell them, “I am supposed to fire you, but…..”

When it comes down to it at the end of the day, I feel that BPO Auto-Accept software wouldn’t be so controversial if companies were set up correctly in how they assign orders and instead of broadcast orders to the masses, like throwing out meat to a hungry pack of wolves, they instead take care of their vendors by assigning orders directly to them based on ‘rank and rating.’

A few select, top BPO mills do just this beautifully and with much success because they have automated systems to help them with this task, but it’s the smaller companies that typically aren’t prepared or armed with the right systems like the top BPO mills have.

All of this leads me to mention the real reason why some BPO mills don’t like BPO Auto-Accept software. From my experience and from the wonderful conversation I shared with the Owner of a Top BPO mill, he mentioned that they don’t have a problem with BPO Auto-Accept software per se, but their clients definitely do. The BPO Mill doesn’t want to rock the boat or lose business by making their client angry, thus they enforce policies against people using the software. Keep in mind that not only are BPO & REO agents and brokers feeling the wrath of increasingly more QC requirements and strict policies and receiving lower and lower fees to do BPO work, but BPO Mills are also seen as a ‘dime a dozen.’ They feel the pressure just as much as we do, but it starts at the top and always trickles downhill. This is one of the real reasons why many companies have an issue with the software.

Another important item to note as taken from my conversation with the BPO mill executive was how BPO Auto-Accept software slows down their servers and if they didn’t have the setup that they had then it would be a real issue. He mentioned that many smaller companies aren’t setup to be able to handle all of the pings that hit their site when BPO Auto-Accept software is used, thus it creates issues for the company and for the people trying to use their site to do BPO work as well as for the times when clients log into some BPO companies website to look at completed work that they requested. It creates a ‘bottle-neck.’

In case you aren’t familiar with this, BPO mills complain about how their servers are being ‘pinged’ too often by the software. Thus, many companies monitor IP addresses and have people within their company assigned to ‘look-out’ for people that are suspect for using BPO Auto-Accept software. Once they find someone that is, then they choose which direction to go with them.

So at the end of the day, the key points here are:

* Many top BPO mills don’t have an issue with people using BPO Auto-Accept software

* The main complainer and advocate against the software are the various clients of the BPO Mills.

* Smaller companies that provide BPO work don’t have the necessary systems in place to be able to handle the extra workload that the software creates internally and on their servers.

* People that use the software for controversial companies are still gaining work and not everyone is getting fire or blacklisted.

* Most importantly, people using the software need to be informed and stay educated, and at the end of the day the choice to use the software or not use it is up to them personally.

Please keep in mind that I am not offering legal advice or counsel here, but am offering my personal opinion here based on my own experience with this topic. I always tell people to get educated as much as possible about the software and at the end of the day the risk is theirs to take when deciding to use it or not use it. The results of our Order Central software speak for themselves, Click here to learn more!
I hope this gives some great insight,

Nicole Ocean

Founder | BPO Automation Group
(360) 223-2482 ext 2 | nicole@bpo-automation.com

About BPO Automation: With thousands of clients nationwide, we’re the #1 provider for BPO form-completion and automated order-acceptance software in the United States. Our focus is on quality solutions that save time, boost revenue, and let you focus on growing your business. Learn More »

BPO Automation Group LLC
PO Box 1325, Ferndale, WA 98248
Tel: (360) 223-2482 | E-mail: sales@bpo-automation.com

COPYRIGHT 2009-2011. BPO Automation Group LLC. ALL RIGHTS RESERVED.

What’s the Longest Amount of Time It Took You To Get BPO’s from a Company You Signed Up With?

After replying back to a BPO Automation Group client this morning who said, ‘After 3 and half years I got my first BPO. They claim to pay $75.00 We will see’…..I then found myself thinking back to a few of my own accounts that took upwards of one year to see my first BPO come in from.

I remember signing up with FARVV about 3+ years ago and then it took them 1 full year before I saw my first solicitation come through my email inbox. I literally forgot that I signed up with them….ironically they became a substantial money-maker for me!

After reading the words of my client and thinking about it for a moment, I couldn’t help but think about my own experience with this and then wonder what other people in the BPO and REO business have gone through as well.

Won’t you share a personal story about what’s the longest amount of time you’ve waited until you received your first order from a BPO or REO company you signed up with?

Who Offers The Most Auto Accept Macros? BPO Automation Group Currently Has 25 Different Companies Available!

Missing all the “hot” BPO’s online? We will configure our Auto Accepter software to automatically check and accept more BPO, REO and Appraisal orders for you!

Typical order-acceptance scheduling will automatically login to the your preferred BPO and/or REO providers and accept any/all orders that are in your queue at the times when the auto-accept macro runs! Scheduled to run 30 seconds to every minute, the Auto Accepter software constantly scours your BPO and REO companies to capture the latest BPO orders to keep you ahead of the competition!

BPO Automation Group’s Auto Accepter is the preferred choice by BPO and REO providers, because it’s secure: your login information is encrypted and stored on your own computer, keeping your valuable info safe from identity thieves!

Here are the current auto-accept macros that we can offer to you :

1. AVM

2. Bank of America/Landsafe

3. Clear Capital

4. Collateral Intelligence

5. EML (Can use this when you agree to a liability release)

6. Equi-Trax

7. Equity Pointe

8. FARVV

9. Goodman Dean

10. IASREO

11. iMortgage

12. Inside Valuations

13. IREP

14. LandAm (UTLS)

15. Mark to Market (Can use this when you agree to a liability release)

16. Mainstreet

17. Ocwen

18. Old Republic

19. PASREO

20. PCV-Murcor

21. Proteck

22. Realserv

23. Safeguard

24. SSPS

25. USRES

Click Here to Learn More!

Give us a call with any questions too!

You can reach us at: 360-223-2482

I Refuse To Do A BPO Now Without Automation Software…..

I know that the title of my blog may sound like I’m a big spoiled baby when it comes to doing a BPO by hand or what I call ‘the old-fashioned way.’ I know that I not the only one who also thinks this way!

I am a BPO Automation expert and as such I’ve gotten completely spoiled when doing the data entry for my BPO’s. Mind you on top of running the BPO Automation Group, Nicolesdreams eBooks and being a certified real estate instructor….in my spare time (which comes up about once a month for a few hours) 🙂 You can find me doing a few BPO’s.

Because of my connection with the BPO Automation Group, I am able to utilize many of the tools and services that we offer to other BPO and REO Agents for their own business, when doing my own BPO’s.

Although, I don’t do BPO’s them full-time, I still really enjoy getting in a putting on my Sherlock Holmes investigator’s cap as I search for clues and tidbits that will help me formulate how much I think a specific property is worth.

I’ve gotten to the point that I absolutely refuse to do any BPO without using automation software. I guess I’ve gotten spoiled. But it goes to say that first came the horse, then the cart….then the buggy….next the car…. the same notion applies to doing the data entry for my BPO’s. First there was me doing absolutely everything within my BPO business, then I hired data entry helpers….then I learned about automation software and let my help go….. So, here I stand 3 years later on the tip top of a huge mountain that I have been steadily climbing. And as I look back to the bottom of the magnificent mountain and I follow the path that I took to get here, I thank GOD that I made it in one piece….ha…ha…..

I must say that I am truly thankful for the experience of making the journey and for being so lucky as to have learned that there is a much better way to do my BPO work. Without it, I’d be stuck on the side of a cliff-face on that monstrous mountain, hoping I can hold on just a little bit longer and that my poor fingers don’t give out.

How Are You Holding On Within Your Own BPO and REO Business?

Warmly,
Nicole Ocean

UNETHICAL AUTO-ACCEPTER TECHNOLOGY?

BPO Automation Group

November 18, 2009

As the Sales Manager of the BPO Automation Group I have been in contact with hundreds of agents across the nation, who are vitally concerned about their ability to get BPO orders successfully. There are now a multitude of agents who are making a partial and/or meaningful livelihood from completing BPO orders. The guaranteed payday for those in the BPO industry, especially in today’s economic marketplace, is extremely attractive for many.

With BPO market saturation occurring in many areas of the nation, it is becoming more and more difficult to successfully get orders. To blame are the huge volume of agents attempting to get orders manually AND the increasing number of agents who are using auto-accept technology to get orders. Frequent questions regarding whether using auto-accept software is illegal and/or unethical abound. On one side of the coin I picture BPO agents chained to their desks, continually refreshing their computer in search of the illusive BPO orders. Agents who are using auto accept technology are enjoying a different lifestyle. Auto- accept software can be set to look for orders 24 hours a day, 7 days a week. Orders can be accepted when the agent is taking BPO pictures or is out of the office on business, or are enjoying the family or other favorite activities. Throw off the shackles, make money and take charge of life!

Who, in their right mind, would like to spend hours each day looking for orders, when technology is available to effortlessly capture orders? I imagine that horses thought that automobiles were illegal and/or unethical when introduced into the marketplace, too! Such is automation. . . I recently spoke with a woman from the Chicago area that spent hours each day attempting to get BPO orders by frequently and continuously refreshing her internet connection with several BPO vendors. One of the vendors that has gone on record of stating that they do not allow auto-accepters to be used to capture their orders (to remain nameless) called this person on the phone, accused her of using an auto accepter, and fired her-even though she wasn’t using one at that time. I heard from another agent last week that she, too, was fired-even though she was only refreshing her link to this vendor’s website hundreds of times a day. Bottom line: neither agent was very successful getting orders from this vendor and others and both purchased our auto-accept software. In recent follow up conversation with both people, I was told that not only is their success ratio significantly higher in getting BPO orders since the installation date of our software, but both couldn’t imagine going back to the stress and hours of wasted time manually attempting to get orders-with little success!

Is it illegal or unethical to use auto-accepters to get orders? In my opinion, not using auto-accept software is much like the seemingly endless days people formerly spent in sweatshops, suffering cruel and unusual work conditions-especially when the alternative is so inexpensive and works so well! The BPO vendors, instead of trying to outlaw auto accept technology, should instead DIRECT BPO orders to individual agents who do a good job and get the orders done in a timely fashion. Vendors who rely on ‘market blasts’ to get BPO orders completed, who insist that agents chain themselves to their desks for hours at a time, are truly the ones who should get a wake-up call! Hundreds of frustrated agents across the nation are actively searching, hoping and praying for a solution to the BPO order nightmare.

Give me a call, Steve Lorimer, at the BPO Automation Group, and let’s talk about auto-accepters and when you are productive and busy getting orders, give me a call and let’s explore our form completion software that will cut hours off the time it takes to do the BPO paperwork!

Written by Steve Lorimer, Sales Manager for the BPO Automation Group

BPO Auto-Accepter 2.0: NEW Development Footage

November 10, 2009 — The Auto-Accepter 2.0 is the result of 6 months of intensive feedback from hundreds of active BPO agents, and combines an array of innovative new features with a series of breakthroughs in speed, stability, and resource utilization to take BPO order-acceptance to a whole new level.

While the most obvious change in the popular order acceptance software comes in the form of a new, more intuitive user-interface, the software benefits from a larger number of major technological advances, including:

1. Login & password management that stores & validates user account information to assist in managing order-acceptance campaigns for the enterprise, along with immediate notication when an account passwords expire.

2. BPO task-management tools that provide On-Demand access to BPO Automation’s entire collection of automated order-acceptance scripts for the nation’s leading BPO companies.

3. Advanced networking functionality, which includes a breakthrough in bandwidth utilization to reduce network load for clients as well as making the software a “BPO Company Friendly” solution.

4. Increased speed, utilizing new enhancements in the software architecture that put the Auto-Accepter 2.0 at the theoretical limit of responsiveness to incoming BPO orders.

5. Enhanced memory utilization to reduce system load & allow higher overall responsiveness, combined with improvements in task-scheduling to allow the software to simultaneously check larger volumes of active agent accounts.

The pre-release software in the development video is shown running in visible task mode, which provides viewers with visible evidence of the speed & stability of the new system as it rapidly scans test-accounts in the BPOA test environment for BPO orders to accept.

Scheduled for release in December 2009, the software will allow BPO agents to capture larger volumes of orders in an increasing competitive marketplace, as well as broadening agent’s scope in capturing orders from a wider array of top national providers.

BPO Automation recommends that agents interested in purchasing the new software visit their site for details at http://www.bpo-automation.com, and have made the video available for viewing on YouTube, at: http://www.youtube.com/watch?v=o1WvXoPGYfk

Written by Tim Ventura, Co-Owner of BPO Automation Group

Come Join in a ‘Coach-a-Thon’ Session by the NFSTI REO Masters Network

Come hear me speak live on a conference call about “BPO Automation Made Simple and Profitable.”

I’ll be sharing inside tips and tricks so that you can learn how to benefit from automating your BPO and REO orders. I’ll also be discussing auto-accept software on the call. You will not want to miss this………

Come join me on Wednesday September 2nd at 12 pm PST (3 pm EST)

Click here to learn more and to register for the call!

“Learn Which Companies Threaten That They Will Fire You if You Use Auto Accept Software,” by Nicole Ocean

In case you are not aware of me or what I do, my name is Nicole Ocean. I am a certified real estate instructor here in Washington state. Plus, I’ve am also in the BPO and REO business and help educate others all over the U.S. about the BPO and REO business.

Within the business side of my life, I’ve got three main passions. The top one is to help educate, inform and train others in the BPO and REO business about Broker Price Opinions. The second is being lucky enough to be as much involved in the BPO business as I possibly can. Lastly, helping spread the word about how BPO and REO agents can streamline and grow their businesses by using automation software.

Before moving on any further, let me also quickly tell you thanks for taking the time to read this blog. My intention in writing this is to help you learn more about exactly which companies have taken a stand against continuing to let their BPO and REO Agents use Auto-Accept tools or software to automatically retrieve more BPO orders.

Over the last year that I have been blessed to be an authorized reseller of iMacros software. Nine months ago, I perfected an auto-accept feature within the iMacros software where our clients can use an auto-accept macro that we custom make for them, for any company that we have an auto-accepts macro available.

Many of our clients jumped on board by hiring us to custom make macros to fill in the data entry side of their Broker Price Opinion and REO orders. Plus, many also order our custom made auto accepts. (So far we have auto-accepts for dozens of BPO and REO companies out there and are adding more each week.)

On this note, I want to specifically point out something important to you. Our opinion at the BPO Automation Group is that the auto-accept feature is seen as a bonus to what we are able to provide to our clients. We fill that the auto-fill side of our business is our main focus and our ‘bread and butter.’ (In fact, people that use our signature ‘one click’ macro find that it is almost as good as finding a long-lost hidden treasure chest at the very bottom of the deepest part of the ocean.)

Within the last few months we have seen how a few specific companies made an announcement to all of their BPO and REO vendors.

Thankfully, our clients have helped to keep us up to date about 3 companies in that have specifically requested that their BPO and REO vendors not use any type of auto-accept tool or software.

The main premise of their announcement (that was sent out specifically by eMortgage Logic, Mark to Market and REOtrans.com,) was this warning:

If they find out that you are using an auto-accept tool, software or outside company (such as: BPO Hunter) where you gain more orders and are able to accept more orders automatically, they have threatened that they will fire you.

I’ve personally had dozens of conversations with some of our customers and various anonymouse people in the business who called in to share their own personal experience with this particular issue.

What I’ve heard the most from these people was three main things:

These companies are watching and using technology to try to prevent people from continuing to auto-accept orders(People have mentioned that they track your IP address to see how often you are logging in. If they see that your specific IP address is logging in every minute, 24 hours a day, 7 days a week, this is a tip off that no human in the world could do this feat). Once they caught someone doing this, they will call you on it, then proceed to shut you down. I have heard that they will give you one more opportunity to continue to work for them if you get caught.

Some people are still using auto-accept tools or software for EML, M2M and REOtrans, even though they know they shouldn’t continue using within their sites.

Most people don’t think it’s fair when they consistently see themselves being beaten out of countless of opportunities to get broadcast BPO orders. I always try to mention when talking to people about this, that they may not be aware of this, but people in the BPO and REO business have been using both the auto-accept tools and software for years, it’s just now that the secret is officially out!
I’m not sure if all of this is a trend, but I can tell you that I’ve always felt that it would be more beneficial if each company that assigned BPO’s would give out BPO orders to agents based on their rank and rating, instead of broadcast their orders to the masses.

Please let me know your thoughts, opinions and questions about anything within this blog! I’m here to help, just let me know how I can serve you!

Warmly,

Nicole Ocean

BPO Automation Group/Nicolesdreams eBooks

Certified Real Estate Instructor/BPO Trainer

http://www.bpo-automation.com

http://www.nicoleocean.com

360-223-2482

Learn How to Use Automation Software to Streamline Your BPO and REO Business!

If you are like most REO and BPO Agents you are staying very busy with orders and listings. It isn’t uncommon for you to be found working late into the night and working on weekends to try to complete all of your BPO orders and Monthly REO reports, plus meet all of your deadlines. Many of you have a team in place in order to help with your workload. And the reality of the situation is that most of you are still doing data entry the ‘old fashioned way,’ and probably would agree that you’ve often said to yourself that ‘There has to be a better way to do this!’ You’ve come to the right place! I can help streamline and change the way you do your BPO and REO business by helping you learn how to automate. As many of you know, I too am an REO and BPO Agent, I still do this side of the business on top of offering training, coaching and consulting for others on the topics of using automation software to automate their REO and BPO business as well as teach the foundations of Broker Price Opinions. I personally use the automation software to do my own orders and feel so strongly about the software that I put together a ‘how to’ manual, entitled, “All You Ever Wanted to Know About Automating Your BPO Orders.” I also offer a FREE Video Bonus for everyone who purchases my ‘how to’ manual on automating your BPO orders. The video bonus is roughly 17 minutes long and it is a tutorial where I walk you through and teaches you exactly how to set up the ‘Auto-accept’ features within the iMacros software and an application within your computer so that you can double and triple your volume. I even became a reseller and direct consultant of the software, called iMacros. As you continue reading through this page you will find a link where you will be able to download a FREE 30-day trial of the automation software or purchase the full version right away! Plus, don’t forget that I offer both an eBook and a video tutorial that will help you get up and running faster and lessen your learning curve once you want to start learning how to use the iMacros software. I am also a direct consultant for the iMacros software. Give me a call to set up or train you and your team how to start benefiting from automating the data entry side of your BPO and REO orders right now! Also, please don’t hesitate to give me a call with absolutely any questions! I’m here to serve you! You can reach me directly by calling: 360-223-2482 iMacros Pro Edition $199.00Click here for a FREE 30-day trial of iMacros Pro iMacros Scripting Edition$499.00Click here for a FREE 30-day trial of iMacros Scripting Edition Lessen Your Learning Curve By Purchasing my ‘How to’ Manual $49.99Click Here to See a FREE 5-page Sample of the this Manual. Learn one of the Most Guarded Secrets Top Producing BPO and REO Agents Don’t Want You To Know! “All You Ever Wanted to Know About Automating Your BPO Orders,” by Nicole Ocean.  Now available to purchase as an eBook or Video. Click here for more details. Also, when you purchase either my eBook or Video listed above you will receive a FREE Video Bonus about “Setting up the iMacros software and an application that is built into your computer to ‘Auto-accept’ more BPO orders and REO listing as well! RECENT TESTIMONIAL “Hi Nicole: I just want to thank you and up date you on what’s been happening. I bought your first book on BPO’s about a year and a half ago. After I read your book on how to get started, I went into the BPO business full time. I used the information you supplied on how and where to contact the various banks and agencies. I got responses from the ones I wrote to, and this started me on bpos to supplement my income. Very soon after that I became fully involved with them and it became very lucrative. As you know, the repetitive entries started to become very tedious and boring. Then you came out with your 2nd book, on how to automate bpos. I bought this book from you, and it changed the way I now work. I am now almost fully automated on my bpos. This has doubled my output, while at the same time it has cut my worktime in half. I am doubling my income and working half as hard. Thank you for your info and your help.” -Richard C. Realtor in Ft. Myers, Florida Video titled, “Intro to BPO’s and the Automation Software.” Length: 47:50 minutes Click on either video above to see how easy it is to automate BPO orders. Visit my website today! Click here to go there now!

Want to Learn How to Automate the Data Entry Side of Your BPO & REO Orders, Hire Me to Help Teach You How to Use the Automation Software!

Schedule Your Remote Access Session with Me Today!

In case you have not heard yet, I am a direct consultant & reseller for the automation software. I use the automation software to do all of my own BPO & REO orders. I also use the AUTO-ACCEPT feature (That I mastered and share as a FREE Video Bonus with anyone who purchases my new eBook titled,“All You Ever Wanted to Know About Automating Your BPO Orders.”) as well as how to use the scheduled tasks that I mention within the eBook and within the FREE Video Bonus. Since setting up the Auto-Accept feature within Countrywide I have doubled the total orders that I am receiving, plus I use it for other sites where I would have missed out on the BPO orders that it snags for me before I’d have a chance to retrieve them manually and risk being beat out by my competitors. On another note, I wanted to let you know that I have been hired to help numerous other BPO & REO Agents all over the U.S. to set them up and help teach them how to use any and all of the features of the automation software. I am able to take my training a step further by connecting with you for a remote access session where I can actually log into your computer (with your permission) and walk you through things while you watch and learn from the comfort of your own office or home computer. I realize that many of you simply don’t have the time, interest or desire to tackle this alone. So, I wanted to make sure you knew that I am here and available to help you! Here are the fees that I charge: 1. Set up the task scheduler to Auto Accept BPO’s  and/or REO’s on any companies website……$20.00 2. Personalized training session using remote access………..$39.99/hour 3. Custom macro creation………..$20.00 per macro. As an incentive to try my macro consulting service, I will provide you with one FREE macro when you order a minimum of 5. Feel free to give me a call to schedule your session or to get a personalized quote today! Warmly, Nicole Ocean nicolesdreams eBooks www.nicoleocean.com www.bpoinnercircle.com sales@nicoleocean.com 360-223-2482 P.S. CLICK HERE TO READ TESTIMONIALS FROM PAST CONSULTING SESSION CUSTOMERS!