Tag Archive: BPO and REO


After replying back to a BPO Automation Group client this morning who said, ‘After 3 and half years I got my first BPO. They claim to pay $75.00 We will see’…..I then found myself thinking back to a few of my own accounts that took upwards of one year to see my first BPO come in from.

I remember signing up with FARVV about 3+ years ago and then it took them 1 full year before I saw my first solicitation come through my email inbox. I literally forgot that I signed up with them….ironically they became a substantial money-maker for me!

After reading the words of my client and thinking about it for a moment, I couldn’t help but think about my own experience with this and then wonder what other people in the BPO and REO business have gone through as well.

Won’t you share a personal story about what’s the longest amount of time you’ve waited until you received your first order from a BPO or REO company you signed up with?

Outsourcing Parts of Your BPO Work

I have talked with numerous agents all across America in the past year and many of the top producers are outsourcing parts of their BPO work.

One thing that they outsourced (that surprised me) was the data entry part. Many would outsource this work to someone else. Some outsourced the data entry side of their BPO’s to people in India. They would pay a ‘VA’ (virtual assistant) a few dollars an hour and they would do the data entry for them on any BPO’s the agent had coming in. (Unfortunately, I was sad to learn that some BPO and REO agents would let their ‘VA’ go into their MLS, pick their comps and some would even let people in an unlicensed person [both those that live in the US as well as those that live in a foreign county) decide on the final value on a BPO order.)

I personally don’t believe in this option. Call me ‘too proud’ to outsource to a third world, but I believe in keeping work here in the US. If someone is trying to save money because people in the states charge more than I think that there are better options.

When talking to these agents most times it is because they are clients of BPO Automation Group. They are wanting to automate their BPO work. Most times this means doing away with their ‘VA.’

I praise them on this decision and fully support this choice…and not just because this means that I get their business. From my own experience with having my own team helping me with my BPO’s, I found out that it is better to rely on automation software as my ‘VA’ then on a person…no matter where they live.

When your reputation is on the live and many times a means to have a livelihood, then I personally feel that it is critical to be in control of many important aspects of your business. To me this means making sure that you are the only one involved in picking all of your comps for each order and overseeing the data entry side.

p.s. I realize that this blog posting may be contraverial. Please be warned that it was not my intention to offend anyone.

What are your thoughts on this?

Missing all the “hot” BPO’s online? We will configure our Auto Accepter software to automatically check and accept more BPO, REO and Appraisal orders for you!

Typical order-acceptance scheduling will automatically login to the your preferred BPO and/or REO providers and accept any/all orders that are in your queue at the times when the auto-accept macro runs! Scheduled to run 30 seconds to every minute, the Auto Accepter software constantly scours your BPO and REO companies to capture the latest BPO orders to keep you ahead of the competition!

BPO Automation Group’s Auto Accepter is the preferred choice by BPO and REO providers, because it’s secure: your login information is encrypted and stored on your own computer, keeping your valuable info safe from identity thieves!

Here are the current auto-accept macros that we can offer to you :

1. AVM

2. Bank of America/Landsafe

3. Clear Capital

4. Collateral Intelligence

5. EML (Can use this when you agree to a liability release)

6. Equi-Trax

7. Equity Pointe

8. FARVV

9. Goodman Dean

10. IASREO

11. iMortgage

12. Inside Valuations

13. IREP

14. LandAm (UTLS)

15. Mark to Market (Can use this when you agree to a liability release)

16. Mainstreet

17. Ocwen

18. Old Republic

19. PASREO

20. PCV-Murcor

21. Proteck

22. Realserv

23. Safeguard

24. SSPS

25. USRES

Click Here to Learn More!

Give us a call with any questions too!

You can reach us at: 360-223-2482

November 10, 2009 — The Auto-Accepter 2.0 is the result of 6 months of intensive feedback from hundreds of active BPO agents, and combines an array of innovative new features with a series of breakthroughs in speed, stability, and resource utilization to take BPO order-acceptance to a whole new level.

While the most obvious change in the popular order acceptance software comes in the form of a new, more intuitive user-interface, the software benefits from a larger number of major technological advances, including:

1. Login & password management that stores & validates user account information to assist in managing order-acceptance campaigns for the enterprise, along with immediate notication when an account passwords expire.

2. BPO task-management tools that provide On-Demand access to BPO Automation’s entire collection of automated order-acceptance scripts for the nation’s leading BPO companies.

3. Advanced networking functionality, which includes a breakthrough in bandwidth utilization to reduce network load for clients as well as making the software a “BPO Company Friendly” solution.

4. Increased speed, utilizing new enhancements in the software architecture that put the Auto-Accepter 2.0 at the theoretical limit of responsiveness to incoming BPO orders.

5. Enhanced memory utilization to reduce system load & allow higher overall responsiveness, combined with improvements in task-scheduling to allow the software to simultaneously check larger volumes of active agent accounts.

The pre-release software in the development video is shown running in visible task mode, which provides viewers with visible evidence of the speed & stability of the new system as it rapidly scans test-accounts in the BPOA test environment for BPO orders to accept.

Scheduled for release in December 2009, the software will allow BPO agents to capture larger volumes of orders in an increasing competitive marketplace, as well as broadening agent’s scope in capturing orders from a wider array of top national providers.

BPO Automation recommends that agents interested in purchasing the new software visit their site for details at http://www.bpo-automation.com, and have made the video available for viewing on YouTube, at: http://www.youtube.com/watch?v=o1WvXoPGYfk

Written by Tim Ventura, Co-Owner of BPO Automation Group

In case you are not aware of me or what I do, my name is Nicole Ocean. I am a certified real estate instructor here in Washington state. Plus, I’ve am also in the BPO and REO business and help educate others all over the U.S. about the BPO and REO business.

Within the business side of my life, I’ve got three main passions. The top one is to help educate, inform and train others in the BPO and REO business about Broker Price Opinions. The second is being lucky enough to be as much involved in the BPO business as I possibly can. Lastly, helping spread the word about how BPO and REO agents can streamline and grow their businesses by using automation software.

Before moving on any further, let me also quickly tell you thanks for taking the time to read this blog. My intention in writing this is to help you learn more about exactly which companies have taken a stand against continuing to let their BPO and REO Agents use Auto-Accept tools or software to automatically retrieve more BPO orders.

Over the last year that I have been blessed to be an authorized reseller of iMacros software. Nine months ago, I perfected an auto-accept feature within the iMacros software where our clients can use an auto-accept macro that we custom make for them, for any company that we have an auto-accepts macro available.

Many of our clients jumped on board by hiring us to custom make macros to fill in the data entry side of their Broker Price Opinion and REO orders. Plus, many also order our custom made auto accepts. (So far we have auto-accepts for dozens of BPO and REO companies out there and are adding more each week.)

On this note, I want to specifically point out something important to you. Our opinion at the BPO Automation Group is that the auto-accept feature is seen as a bonus to what we are able to provide to our clients. We fill that the auto-fill side of our business is our main focus and our ‘bread and butter.’ (In fact, people that use our signature ‘one click’ macro find that it is almost as good as finding a long-lost hidden treasure chest at the very bottom of the deepest part of the ocean.)

Within the last few months we have seen how a few specific companies made an announcement to all of their BPO and REO vendors.

Thankfully, our clients have helped to keep us up to date about 3 companies in that have specifically requested that their BPO and REO vendors not use any type of auto-accept tool or software.

The main premise of their announcement (that was sent out specifically by eMortgage Logic, Mark to Market and REOtrans.com,) was this warning:

If they find out that you are using an auto-accept tool, software or outside company (such as: BPO Hunter) where you gain more orders and are able to accept more orders automatically, they have threatened that they will fire you.

I’ve personally had dozens of conversations with some of our customers and various anonymouse people in the business who called in to share their own personal experience with this particular issue.

What I’ve heard the most from these people was three main things:

These companies are watching and using technology to try to prevent people from continuing to auto-accept orders(People have mentioned that they track your IP address to see how often you are logging in. If they see that your specific IP address is logging in every minute, 24 hours a day, 7 days a week, this is a tip off that no human in the world could do this feat). Once they caught someone doing this, they will call you on it, then proceed to shut you down. I have heard that they will give you one more opportunity to continue to work for them if you get caught.

Some people are still using auto-accept tools or software for EML, M2M and REOtrans, even though they know they shouldn’t continue using within their sites.

Most people don’t think it’s fair when they consistently see themselves being beaten out of countless of opportunities to get broadcast BPO orders. I always try to mention when talking to people about this, that they may not be aware of this, but people in the BPO and REO business have been using both the auto-accept tools and software for years, it’s just now that the secret is officially out!
I’m not sure if all of this is a trend, but I can tell you that I’ve always felt that it would be more beneficial if each company that assigned BPO’s would give out BPO orders to agents based on their rank and rating, instead of broadcast their orders to the masses.

Please let me know your thoughts, opinions and questions about anything within this blog! I’m here to help, just let me know how I can serve you!

Warmly,

Nicole Ocean

BPO Automation Group/Nicolesdreams eBooks

Certified Real Estate Instructor/BPO Trainer

http://www.bpo-automation.com

http://www.nicoleocean.com

360-223-2482

  • If you are like most REO and BPO Agents you are staying very busy with orders and listings. It isn’t uncommon for you to be found working late into the night and working on weekends to try to complete all of your BPO orders and Monthly REO reports, plus meet all of your deadlines. Many of you have a team in place in order to help with your workload. And the reality of the situation is that most of you are still doing data entry the ‘old fashioned way,’ and probably would agree that you’ve often said to yourself that ‘There has to be a better way to do this!’ You’ve come to the right place! I can help streamline and change the way you do your BPO and REO business by helping you learn how to automate.

As many of you know, I too am an REO and BPO Agent, I still do this side of the business on top of offering training, coaching and consulting for others on the topics of using automation software to automate their REO and BPO business as well as teach the foundations of Broker Price Opinions. I personally use the automation software to do my own orders and feel so strongly about the software that I put together a ‘how to’ manual, entitled, “All You Ever Wanted to Know About Automating Your BPO Orders.”

I also offer a FREE Video Bonus for everyone who purchases my ‘how to’ manual on automating your BPO orders. The video bonus is roughly 17 minutes long and it is a tutorial where I walk you through and teaches you exactly how to set up the ‘Auto-accept’ features within the iMacros software and an application within your computer so that you can double and triple your volume.

I even became a reseller and direct consultant of the software, called iMacros.

As you continue reading through this page you will find a link where you will be able to download a FREE 30-day trial of the automation software or purchase the full version right away! Plus, don’t forget that I offer both an eBook and a video tutorial that will help you get up and running faster and lessen your learning curve once you want to start learning how to use the iMacros software. I am also a direct consultant for the iMacros software. Give me a call to set up or train you and your team how to start benefiting from automating the data entry side of your BPO and REO orders right now! Also, please don’t hesitate to give me a call with absolutely any questions! I’m here to serve you! You can reach me directly by calling: 360-223-2482

iMacros Pro Edition $199.00Click here for a FREE 30-day trial of iMacros Pro


iMacros Scripting Edition$499.00Click here for a FREE 30-day trial of iMacros Scripting Edition


Lessen Your Learning Curve By Purchasing my ‘How to’ Manual $49.99Click Here to See a FREE 5-page Sample of the this Manual.


Learn one of the Most Guarded Secrets

Top Producing BPO and REO Agents Don’t Want You To Know!

“All You Ever Wanted to Know About Automating Your BPO Orders,” by Nicole Ocean. 

Now available to purchase as an eBook or Video. Click here for more details.

Also, when you purchase either my eBook or Video listed above you will receive a FREE Video Bonus about “Setting up the iMacros software and an application that is built into your computer to ‘Auto-accept’ more BPO orders and REO listing as well!

RECENT TESTIMONIAL

“Hi Nicole: I just want to thank you and up date you on what’s been happening. I bought your first book on BPO’s about a year and a half ago. After I read your book on how to get started, I went into the BPO business full time. I used the information you supplied on how and where to contact the various banks and agencies. I got responses from the ones I wrote to, and this started me on bpos to supplement my income. Very soon after that I became fully involved with them and it became very lucrative.

As you know, the repetitive entries started to become very tedious and boring.

Then you came out with your 2nd book, on how to automate bpos. I bought this book from you, and it changed the way I now work. I am now almost fully automated on my bpos. This has doubled my output, while at the same time it has cut my worktime in half. I am doubling my income and working half as hard.

Thank you for your info and your help.”

-Richard C. Realtor in Ft. Myers, Florida


Video titled, “Intro to BPO’s and the Automation Software.”

Length: 47:50 minutes



Click on either video above to see how easy it is to automate BPO orders.

Visit my website today! Click here to go there now!

 

 

Receive a FREE Bonus Video: Step-by- Step Instructions on Using a Task Scheduler & the Automation Software to Automate Logging on, Retrieving & Accepting More BPO Orders Today!

 

Check out my newest eBook! Just Released!

Check out my newest eBook!

Receive a Free Video Bonus With Every Purchase of My New eBook or Video!
If you haven’t heard about this yet or have but didn’t act on it until now, you need to stop what you are doing and take a few minutes to learn more about automating the data entry side of your BPO and REO orders!In November of 2008, I released a new eBook titled, “All You Ever Wanted to Know About Automating Your BPO Orders.” The cost is only $49.99!Within the eBook you will learn everything you need to know about the software such as:* What the automation software can do

* Your different options and choices about where to purchase it

* How much it costs

*Plus, most importantly instructions on how to get up and running with the software right away!

Also, I have provided a download link within the eBook for a FREE 30-day Trial of the software as well as nearly 25 pages of easy to follow, step-by-step instruction and tutorials that are filled with lots of juicy details, screenshots and tips.

CLICK HERE TO PURCHASE A COPY OF THE EBOOK

You will also receive a FREE BONUS Video, that covers how to set up the task scheduler and the automation software to AUTOMATICALLY retrieve more orders for you while you are working, sleeping or playing.

(As in the past, you will receive a free digitial download of both the eBook and the video after purchasing)

Make a goal for yourself for 2009, DOUBLE YOUR BPO & REO INCOME! If you take advantage of learning more and use the automation software this is a real reality!

(For those of you who have already purchase the eBook or supplemental video simply email or call me and I’ll provide you with your free copy!)

Click here to read recent testimonials from those that have already purchased my eBook and/or video about automating your BPO orders.

CLICK HERE TO PURCHASE A COPY OF THE EBOOK

In closing, in case you live in or near California and haven’t heard yet, I am coming your way next week!!!! I’ll be in the Sacramento/Stockton area on Monday the 9th and then will travel on the 11th-12th to attend and be a guest speaker at the NFSTI REO Seminar in San Diego. After the seminar I’ll be in the San Diego area until Sunday the 15th putting on other class in the area at various real estate offices. I’d love to see you at the seminar, meet up with you in between or stop by your office to do a BPO/Automation Software class. Just give me a call and I’ll get you in!

Warmly,
 Nicole Ocean
 360-223-2482

www.nicoleocean.com

 

Meet other local Real Estate Agents, Brokers, Investors and Appraisers who want to learn about the broker price opinion (BPO) and real estate owned (REO) business.

This group is intented to introduce real estate professionals to the business and help each other grow in knowledge and expertise by learning from tips, tools and strategies that other members offer.

Here is a short list of the type of topics that will be addressed at our monthly meetings

* What is a broker price opinion (BPO) ? What does one look like?
* How did I fill in a BPO correctly? What to put and what not to put on your BPO’s?
* How can I sign up with BPO, REO and Asset mgmt companies to do BPO’s and REO’s for them?
* What are effective ways to manage my BPO business?
* Learn how to gain leads from doing BPO and REO work.
* Learn about a way to automate the data entry side of your BPO and REO orders.

This is just scratching the surface, and I am always open to suggestions from our members about other related topics that they want to learn about.

Click on the link below to sign up to join our BPO and REO group and to our next local meet-up in Whatcom county.

http://www.meetup.com/The-Bellingham-Real-Estate-Agent-Meetup-Group

Brought to you by:
Nicole Ocean
BPO Trainer/Realtor
http://www.nicoleocean.com

 I have been doing Broker Price Opinion’s (BPO’s) full-time for 2 years, since September 2006 in fact. I see myself as a non-traditional Realtor because most agents don’t do BPO’s and instead do real estate sales full-time and some may need to have a part-time job on the side for when sales are slow.

   In January 2007, I wrote an instructional manual (an eBook) on Broker Price Opinions that is entitled, “All You Ever Wanted to Know About Broker Price Opinions.” I’ve been blessed able to help over 1,700 other real estate professionals all across America in the last year and a half.

  Because of this experience I decided to branch out and do BPO training and consulting work alongside of doing BPO work myself. I’ve been offering my training services on BPO’s and have had some heartfelt conversations with fellow BPO Agents.

   During my phone conversations with these various BPO Agents I seem to pick up on an underlying theme and topic that keeps coming up and so I wanted to address it here and see what you think.

  People were asking me, “Is it Really Getting Harder to Break Into the Broker Price Opinion Business?” I am not afraid to answer this question and tell them my thoughts and perspective on how I feel that the a lot of real estate professionals have been jumping on the BPO Wave these last few years. Who would blame them? It is a wonderful niche market within real estate and a lot agents and brokers who have hit the wave at just the right time are now ‘hangin ten’ and enjoying the swell of REO business that they have worked so hard to get.

   I feel that there are still many people wanting to get into the business and have just found out about it! I don’t want to discourage any of these people and say that there is no real opportunity for them any more because they missed the wave as it was cresting. This just isn’t true!

   There are many new BPO Agents that are just now getting into the BPO and REO business and are able to still be very successful! Especially in market areas where is not a huge saturation of BPO and REO Agents. I myself live in an area where the typical BPO/REO Agent is an older agent that has been in the real estate business for 10-20 years. They’ve paid their dues, seen a few cycles and simply just put in a lot of hard work and dedication into their business. Anyone that is going to be successful (no matter what type of business they are in) will have to do the same! 

   The biggest encouragement and advice that I can give to people wanting to get into the BPO business right now is three fold.

 1.) Do your research and educate yourself. (Learn as much as possible about BPO’s and the business, either from going to conferences, buying material on the internet, joining forums or going to seminars)

2.) Put in 100% effort and commitment to make sure you succeed as a BPO/REO Agent.

3.) Simply give it your best shot, take a risk and see what happens! “You will never know what your future holds if you are hesitant and cannot take that first step towards building your tomorrow!” (Nicole Ocean)

What are your thoughts?

It has taken less than 2 years to have my BPO/REO Forum reach the record amount of having over 1,000 members. I couldn’t be happier!

I can’t get over how far the forum has come in the last couple of years and I couldn’t have gotten this far without the help of everyone who has joined and participated within the forum. Thank you to everyone for making my BPO/REO Forum the best that it can be! I couldn’t thank you enough!

If you aren’t a member yet, I’d like to invite you to come on over to my website and check out all that I have to offer. My website is: www.nicoleocean.com

Let me mention quickly that there are over 140 different Broker Price Opinion and REO related topics being discussed right now!

There is a yearly membership fee of $49.99 and it will be good for a complete year from the day that you make your purchase (You’ll get a full 365 days after making your purchase through the shopping cart at my website: www.nicoleocean.com) Plus, if you have purchased my BPO Manual you will get FREE access to the BPO/REO Forum and will not have to pay the yearly membership fee for one complete year.

Come see what you have been missing and stop on by to get proven answers to the questions that you are having a hard time getting addressed.

I look forward to seeing you online at the forum!

Best to you,

 Nicole Ocean

BPO Trainer/Realtor

www.nicoleocean.com

www.nicolesdreamsebooks.com